Refund policy

All sales are final. We do not accept returns for refund or exchange, at the exception of items damaged in transit, lost items, and incorrect size or color. Please contact us and we can make exceptions based on your situation. 

Refunds and Exchanges

To be eligible for a refund or exchange, you must visit https://frostshield.myreturnscenter.com/, then return the damaged item to us within 14 days. Upon receiving the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.

Lost or Stolen Packages

Cudli™ is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Cudli™ will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.